**************************************************************** README FILE for HEWLETT-PACKARD'S LASERJET 5 PRINTING SOFTWARE for Use With MICROSOFT WINDOWS 3.1 and 3.11 WINDOWS FOR WORKGROUPS 3.1 and 3.11 WINDOWS 95: This file contains late information found too late to provide in official documentation. This information pertains to your installation or use of HP LaserJet 5/5M drivers that are provided via HP's electronic services. **************************************************************** TABLE OF CONTENTS 1. Printers supported and driver version numbers 2. Installation instructions for Windows 3.1 and 3.11 3. Installation instructions for Windows 95 4. Files do not install during the installation 5. Printer status does not seem to work correctly or is unavailable in Windows 95 6. General Protection Fault occurs when running the JetAdmin Utility 7. Document does not print correctly **************************************************************** 1. Printers supported and driver version numbers **************************************************************** This release of the "HP LaserJet 5/5M Driver" supports HP LaserJet 5, HP LaserJet 5M, and HP LaserJet 5N printers. It includes the following components: HPPCL5G Printer Driver: G1.21 HPBXLA Printer Driver: 1.11 Other printer software solutions available in the printer box and at HP's driver distribution center include: HP LaserJet 5/5M/5N Printing System: - Standard Printer Driver - Enhanced Printer Driver - PostScript Printer Driver - HP Status Window - HP JetPrint - HP JetAdmin - HP FontSmart System Requirements for Printing System (Minimum): - Windows 3.1x - 386 processor or greater - 2MB RAM - Disk space - see the Custom installation screen for requirements More information on how to obtain drivers and common printing problems not covered in this readme can be found in the HP LaserJet 5/5M PCL Printing System Readme file,HP LaserJet 5/5M Printing System PostScript Readme file, or the various help files. **************************************************************** 2. Installation Instructions for Windows 3.1 & 3.11 **************************************************************** a. Open Control Panel, then open Printers. Select "ADD". b. In the printer selection choose "Install unlisted or updated printer". c. When prompted enter the appropriate drive letter and path where the driver files are located, then select "OK". **************************************************************** 3. Installation Instructions for Windows 95 **************************************************************** a. From the task bar in Microsoft Windows 95, click "Start." b. Select "Settings," then "Printers." c. Double click on "Add Printers." d. Follow the instructions provided by the Add Printer Wizard. e. When the Add Printer Wizard asks you to select the manufacturer and model of your printer, click on "Have Disk..." and enter the drive letter and path where the driver files are located. f. Follow the additional instructions provided by the Add Printer Wizard and the Printing System Setup program. **************************************************************** 4. Files do not install during the installation **************************************************************** Before installing the HP LaserJet 5/5M Printing System, close all applications and TSR (Terminate and Stay Resident) programs that load at startup (in Windows or DOS) such as virus checkers, fax utilities, etc., and all other applications that may be open. Also close all shell utilities such as: Microsoft Office Manager, Norton Desktop, Dashboard, etc. Lastly, exit any previous version of HP Status Window that may be running. **************************************************************** 5. Printer status does not seem to work correctly or is unavailable in Windows 95 **************************************************************** Printer status reporting for Windows 95 occurs through a printer icon located on the Windows 95 status bar (called the system tray). If this icon is not appearing, check to ensure that the JetAdmin utility is version 2.20 and a network service has been installed. The electronic version of the LaserJet PCL driver does not include JetAdmin. It is only available with the printing system disk set. If the JetAdmin utility is not installed or the wrong version is installed, install the software that was provided with the printer (before installing the downloaded driver). To install a network service, follow your Windows 95 instructions. Installing a network service is required regardless if the printer is hooked to a network or directly to the computer. **************************************************************** 6. General Protection Fault occurs when running the JetAdmin Utility **************************************************************** If a general protection fault occurs while trying to run the JetAdmin Utility, check to make sure that version 2.20 or higher is installed. If it is not, reinstall the HP LaserJet 5/5M software provided with the printer. Use the custom installation method to ensure that the correct files are installed. **************************************************************** 7. Document does not print correctly **************************************************************** Several things can cause a document to not print correctly; not enough memory in the printer to handle the document being printed, incorrect behavior by applications, Windows or printer drivers, or incorrect settings in the printer drivers. If using the HP LaserJet 5/5M - Standard printer driver, try printing in either HP-GL/2 or Raster modes or changing resolutions from 600 to 300. These modes can be selected in the printer setup dialog under the Print Quality sheet. If neither of these modes fixes the problem try using the HP LaserJet 5/5M - Enhanced printer driver. If the problem occurs while printing with the HP LaserJet 5/5M - Enhanced printer driver, try using the HP LaserJet 5/5M - Standard printer driver.